Monday
Jan032011
Small Business Customer Service Trends for 2011
Monday, January 3, 2011 at 11:25AM
Customer service is a perennial issue that is critical to all small business owners. Although it is included in every company mission statement, no one wants to focus on it. But some key customer service trends for 2011 make this phase of your business even more critical in the coming year.
http://smallbiztrends.com/2010/12/eleven-customer-service-trends-2011.html
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